Last Updated: December 2022
Thank you for visiting Sunniesbyrichie.com, a website owned and operated by Billionaire Ventures. Please read these Terms and Conditions of Use (“Terms”) carefully.
Common items in a terms and conditions agreement allow you to:
- SUNNIES BY RICHIE is not liable for any damages incurred to the frames due to external installation of lenses.
- Frame Repair - No responsibility is accepted for damaged to frame or lenses when attempting repairs.
- Used Frames - We cannot accept responsibility for breakage during processing.
- New Frames - We will replace at cost if technician damages frame but not if frame is faulty. We may decide at any time if a frame is not suitable to the order - not possible to process.
- 14 day warranty on eyeglasses for manufacturers defect only. If you choose to return your glasses ( does not apply to the prescription lens conditions apply for refunds - A restocking fee of 30% applies for returned glasses. )
- Progressive Non-Adapts - In the event that a patient is not able to adapt to their progressive lenses, replacement single vision or lined bifocal lenses will be processed at no expense to you only once and within 30 days of original delivery. This does not apply if 'Doctor's Charges' has been used.
- Doctor's Charges - A courtesy discount of 15% of the Rx costs, including extras, will be made on prescription lenses due to doctor's error; this will apply only once providing it is the original frame and lenses style and within 30 days of original delivery. This does not apply if 'Progressive Non-Adapt' has been used.
- Due to price fluctuation of materials, estimates are valid for thirty (30) days.
- DISCLAIMER - Clear Transparent frames in most cases turn colour. This happens due to a detachment of plasticizers from the frame which happens over time.
- Cancellation - Cancellation of an Rx where the lenses have already been generated or edged will be charged 50%
- Coatings - One year warranty is granted from date of invoice for manufacturer's surface defects, providing the job is returned and processed within 12 months.
- Fit and Finish Limitations - We cannot accept responsibility for cosmetic appearance of a job if the prescription does not suit the frame.